Fee structure for ongoing planning support

Subscription pricing details

For $250 per month, clients receive continuous access to personalised financial consultation and planning support. Our transparent subscription means no extra charges or unpredictable fees—just steady, approachable guidance. You may stop or continue any time, and results may vary by circumstance.

We do not sell investment or educational products.

Meet our planning team

A dedicated team, each advisor brings practical expertise and a client-first approach.

Adam Sing

Adam Sing

Senior Advisor

10 years
Melbourne

Focus

Retirement, succession

Skills

Listening Pragmatism Strategy

Adam combines clear communication with practical experience, making strategies approachable for individuals and families.

38
Cases
52
Clients
97%
Rating
Helen Tran

Helen Tran

Planning Associate

3 years
Sydney

Focus

Estate, superannuation

Skills

Clarity Detail Support

Helen offers compassionate, detail-focused support, helping clients understand options without jargon or confusion.

25
Cases
40
Clients
91%
Rating
Mark Vella

Mark Vella

Lead Consultant

15 years
Brisbane

Focus

Risk, insurance

Skills

Analysis Empathy Advice

With an analytical approach and strong client rapport, Mark helps clarify risks and ensure responsible planning.

43
Cases
65
Clients
95%
Rating
Priya Deol

Priya Deol

Client Liaison

6 years
Perth

Focus

Client care, reviews

Skills

Communication Reliability Coordination

Priya coordinates ongoing communication, making sure clients have timely updates and consistent service.

31
Cases
38
Clients
89%
Rating

Our planning process: Step by step

We guide each client through a structured series of consultations, ensuring clarity at every stage. Our process is designed for comfort, transparency, and efficiency.

Typically 1–2 weeks
1

Initial consultation & needs review

Day 1
Completed

Start your journey with a one-on-one session focusing on your circumstances and objectives.

We discuss your situation, clarify expectations, and answer initial questions. No documents required in advance.

Progress 20%
1 hour
2

Setting up your subscription

Day 2
Completed

Personalise your experience—select preferences and confirm your monthly subscription plan.

We walk you through setting up your account, explain billing and commitment-free terms. No surprises, just clear next steps.

Progress 40%
30 minutes
3

Personal planning session

Week 1
In progress

Work with an advisor to develop your actionable plan, tailored to your priorities.

We review options, consider market dynamics, and focus on areas selected by you for ongoing attention. Documentation prepared post-session.

Progress 70%
1-2 hours
4

Regular progress reviews

Monthly
Active

Ongoing reviews ensure your plan adapts as your needs change—no rigid schedules or fixed rule sets.

Book monthly sessions for updates, support, and feedback. Adjustments can be made at your convenience. Service continues as long as you subscribe.

Progress 100%
30-60 mins

Our planning process: Step by step

We guide each client through a structured series of consultations, ensuring clarity at every stage. Our process is designed for comfort, transparency, and efficiency.

Monthly subscription tiers

One clear service package—$250 per month, all consultations included.

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Standard

Ongoing access, monthly consultations, transparent service.

A$250.00
/ per month
  • Direct advisor consultations
  • No setup or exit costs
  • Transparent service history
  • Monthly session scheduling

Flexible

Month‑to‑month commitment, reschedule anytime, same benefits.

A$250.00
/ per month
  • Ongoing access to planners
  • Change/cancel anytime
  • Online appointment management
  • No hidden fees guaranteed

Premium

Priority support, annual review session, dedicated liaison.

A$350.00
/ per month
  • Priority advisor response
  • Annual review summary
  • Dedicated client liaison
  • Early morning availability

How our subscription compares

Practical solutions with no hidden fees or confusing contracts

Our service provides a clear monthly plan, while many competitors rely on complex agreements and unpredictable costs.

Ours

serenotavilo subscription

Simple, monthly fee includes regular advisor access.

$250 mo

Clear monthly pricing

Fixed fee, all sessions included, no charge surprises.

Direct access to planners

Speak to advisors every month, not just annually.

Easy appointment changes

Schedule or change sessions with no penalties.

Personalised support

Tailored to your goals, not generic plans.

No commissions or upselling

We don’t earn from commissions; our only fee is your subscription.

Typical providers

May charge extra for appointments or use variable pricing.

$300+ mo

Clear monthly pricing

Fixed fee, all sessions included, no charge surprises.

Direct access to planners

Speak to advisors every month, not just annually.

Easy appointment changes

Schedule or change sessions with no penalties.

Personalised support

Tailored to your goals, not generic plans.

No commissions or upselling

We don’t earn from commissions; our only fee is your subscription.